Tel: 01332 986485 | Email: care@waltonoutcareservices.co.uk | Out of Office: 07340 530881
Our Services
Nursing Agency Services | Home Care Services | Complex Care | Areas we cover
Nursing Agency Services
Walton Out Care Services prides itself on serving communities both locally and Nationwide, in which it operates and does so to a high standard, caring for hundreds of people within the healthcare sector. Our ambition is to help improve the quality of life for all those that we care for. Our staff are motivated, caring, compassionate, cheerful and are trained at a professional level.
List of some mandatory training provided:
For more information about services in the comfort of your home or to request a brochure please email care@waltonoutcare.co.uk alternatively contact us on 01332986485
Learn more
At Walton Out Care Services, we offer Services to Support Independence In The Comfort Of Your Home. Experience Carers & CQC Registered Provider. Supporting you each and every day.
Home Care Services
About our services
Walton Out Care Services is proud of its values RESPECT. We feel that our values best describe us as a company both for our customers and our staff. You can be assured that Walton out care will provide support and assistant in a respectable, professional, caring and dignified way.
Our staff are fully trained DBS check before they are asked to provide any form of support or care. you will also be introduced to staff who will be working with you so that you are familiar with the staff member before they visit.
Prior to you receiving our services, we will visit you and complete a full initial assessment. the initial assessment takes approximately 45 minutes to an hour. During this time we will discuss your needs and get a better understanding of the support that you require from us. By completing the initial assessment this will also give us a better idea as to the staff that we feel may be compatible to provide the assistance required.
Once the initial assessment is completed we will check staff availability for compatibility according to the information that you have given us about the care and support you need. We will also complete an in-depth care plan highlighting the information gathered from our initial assessment.
With the information collected during our initial assessment, a care plan will be compiled capturing the support you have requested and how staff will be expected to assist and support you to complete tasks safely, professionally and in a dignified way. Staff will at all times gain your consent before engaging in the task.
We use a software to store your information safely, however you're allocated staff will have access to this portal where they will be able to login and have access to your care plan. Your family member will be given access to your care portal to see the time of the visit and task they have completed with you, we will ask for your consent before family members are given access to your information. your family members or relatives will also have the opportunity to leave notes for Care staff should they wish.
At Walton Out Care Services we do not do 15 minutes call time, we feel this would be a rush visit as well as the quality of care will not be done satisfactorily.
Walton Out Care Services staff will be professionally dressed in the uniforms they will also have an ID badge which will identify who they are including the name.
we are aware that sometimes individual receiving care may feel a bit apprehensive of care workers wearing uniforms when they are out in the community, we are very flexible in our approach and the service that we deliver so you or your family member can discuss attire with us.
Care Services
At Walton Out Care Services we spend a lot of time matching the right carers with the right customers, creating a comfortable relationship that enables a carer to meet the needs of a customer in a comfortable and friendly environment. At Walton Out Care we understand that everyone is different and also there needs, and they will be assessed as such.
Walton Out Care Services pride itself by delivering quality home care services to individuals in the comfort of their home. We use a person-centred approach, by doing so we ensure that we listen to you in order to understand your needs so that we are able to provide the best possible care.
Our mission is to provide a flexible supportive service to all clients and candidates, so that they can trust we are honest, open and communicative with them whilst meeting their needs. We are a limited company registered in 2013, we are based in the city centre of Derby, our location is accessible by public transport we are local to Derby bus station and approximately 15 minutes walk from the train station.
We operate an out of hours service to ensure we can speak to people when it is convenient for them. We work closely with each individual to determine what kind of care is required, ensuring we meet the needs of our customer’s through person-centred care planning, maintaining privacy, dignity and respect in everything we do.
We believe that by providing the right team to match our client's needs we can provide, safe and effective delivery of care in the comfort of there home. As a Home-care provider, we take pride in our work and have huge respect for our carers and the work they do. Our highly experienced team of Home Care professionals will provide you with an experience like no other. We listen to our customers and highly value any feedback that may help us to improve and develop our services. We pride ourselves on our innovative and personalised approach to care. We offer a variety of flexible and affordable packages, from 30 minutes a day, up to 24 hours, all tailored to suit our customer’s needs.
Areas of home care we specialise in are:
For more information about services in the comfort of your home or to request a brochure please email care@waltonoutcare.co.uk alternatively contact us on 01332986485.
Complex Care
At Walton Out Care Services we provide complex care in individuals home to support adults with conditions including:
Our complex care services are tailored to the client’s specific needs, wishes, choices and preferences. In developing care packages, we discussed with the client, their family and commissioners issues including:
By combining this information with a full clinical assessment of client needs and risk assessments, we are able to create a complete care plan of the client that enables us to select appropriately trained, qualified and experienced staff to deliver a holistic care package designed to support maximum independence and quality of life.
Our trained, qualified and experienced carers are supervised by a specialist nurse with a critical care background, who will liaise with the client, their family and other health care professionals – such as a GP, the local primary care trust or hospital – to ensure that all the necessary elements, from equipment to a hospital discharge plan, are in place before the package commences.
Learn more
Here at Walton Out Care Services, we provide carers with the required training necessary to carry out complex care. If you would like to learn more about our complex care training please email us, alternatively, why not call us on 01332986485 and speak to our friendly and knowledgeable staff.
Areas we cover
Local
National
Copyright © 2021 Walton Out Care Services Ltd - All Rights Reserved
Registered in England and Wales with company number 9556998. Registered Office: The Old Courthouse, 18-20 St Peter's Churchyard, Derby DE1 1NN